Neal James is Ernie's right-hand man whose long-distance telephone service also qualifies him as Turtleman's secretary. A bona fide native Kentuckian and expert banjo player, Neal takes calls from dozens of businesses and homeowners each week in need of Ernie's help. The duo has known each other for years and without Neal, Turtleman wouldn't be able to assist people with their critter problems. Some might say it was fate that brought Neal and Ernie together, and they've been best friends ever since.
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